Terms of Service

These terms bind you and Nextelyx Project Steps Ltd — "Nextelyx", "we". The company is registered in England and Wales, company number 17280206, registered office 61 Bridge Street, Kington, United Kingdom, HR5 3DJ. Correspondence goes by email to studio@nextelyxprojectsteps.com, or by post to our registered office, Nextelyx Project Steps Ltd, 61 Bridge Street, Kington, United Kingdom, HR5 3DJ.

These terms are written with business customers in mind. A consumer's statutory rights stand regardless of anything said here; where the two disagree, the rights prevail.

Work carried out with reasonable care and skill, delivering what the quotation describes. For a consumer, the Consumer Rights Act 2015 stands behind that: services performed with reasonable care and skill, digital content of satisfactory quality, fit for purpose and as described. Nothing here limits those rights.

Client reporting pages and project summary structures, in three shapes:

• Project summary page: a ready-made reporting page structure that shows a client completed work, current progress, pending actions, issues and what happens next, in one place.
• Reporting adaptation: the fields, wording and next-step instructions of the reporting structure matched to your service workflow, so the page sounds like your projects.
• Client handover: clear guidance for maintaining progress updates and sharing the reporting page with your clients, so the structure survives its first real project.

The boundaries hold whatever the scope: no live dashboards, no connection to your systems, no reporting of figures you have not supplied, no regulated reporting, and no legal, financial, medical or cybersecurity services. Each build stands alone: no subscription, no ongoing support.

The Examples page shows the formats a project hands over, drawn as inert markup; nothing there collects or stores anything.

From you, while the project runs: the materials and information the schedule names, at the points it names them; the right for us to use what you supply; draft reviews against the agreed scope, and one named person able to approve the work. Late materials move the schedule with them.

One rule holds throughout: passwords, payment details, identity documents and your own clients' personal data are never sent through this website.

What you supply stays yours, and we use it only for your project. Who owns the delivered materials, and the licence you use them under, is written into the quotation itself.

Nothing in this report cuts away what the law protects: liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be excluded or limited stands in full. Around that: if you buy as a business, loss of profit, loss of business and indirect loss are not ours, and the ceiling on what we owe for a project is the price paid for it. If you buy as a consumer, we cover loss that could have been foreseen when the contract was made as a result of our breaking these terms or working without reasonable care and skill — loss nobody could have foreseen, we do not cover.

Nothing on this website can be accepted on its own. You send an outline of how your clients hear about progress; we answer with a written quotation that covers the price and the payment terms, the revision allowance, the delivery schedule, and the scope with its deliverables and their formats. The contract exists once you accept the quotation in writing and we confirm the order in writing.

Prices are in pounds sterling (GBP). The quotation's figure is the whole figure — applicable taxes are inside it — and nothing is added later. Work outside the agreed scope changes the price only by written agreement made before that work begins.

You pay by invoice, using the methods and by the date the quotation sets. Where the quotation offers card payment, the secure payment page is run by the payment provider — the card details never reach us and are never stored by us. This site takes no payments.

The agreed files, handover guidance and documentation are delivered online, by email or download link, on the schedule your quotation sets. The Delivery & Refunds page describes it in full.

A consumer may cancel within 14 days from the day the contract is made. The whole mechanism sits on the Delivery & Refunds page: what happens when work has been expressly asked to begin inside that period, plus the rule for digital material supplied straight away.

If one of us seriously breaks the contract and leaves it unfixed within a reasonable time after being asked, the other can end it in writing. You pay for the work properly done until then and we deliver what is complete; if we were the ones in breach, you keep your legal rights, a price reduction or a refund among them. The consumer's right to cancel stands separately, on the Delivery & Refunds page.

A complaint goes by email to studio@nextelyxprojectsteps.com, or by post to our registered office, Nextelyx Project Steps Ltd, 61 Bridge Street, Kington, United Kingdom, HR5 3DJ. It is acknowledged once it reaches us, investigated, and answered in full within five working days of acknowledgement. Where a proper answer genuinely needs longer, we say why and name a date.

The terms may be updated, never backwards: the version in force on the date your order is confirmed governs that project to its end.

England and Wales: its law governs these terms, and its courts have jurisdiction. If you are a consumer living in Scotland or Northern Ireland, you may also bring proceedings at home, and the mandatory consumer protection of that part of the UK still applies.