FAQ
What people ask before the first outline.
The questions that come up before a first project, answered plainly. A narrower question goes in the account you send, and gets its own specific answer.
What do you need from us to start?
A recent project you can talk through stage by stage, the status emails or documents you send now, and the questions your clients ask between updates. Rough notes are fine; structuring them is the work.
Is this a live dashboard?
No. It is a reporting page structure that someone on your side keeps up to date, with guidance on when and what to update. Nothing connects to your systems, and nothing updates itself.
What exactly is delivered?
Whatever the written quotation names: the reporting page structure, its adapted fields and the handover guidance, as files with their documentation, sent online. Nothing is posted.
How is the work priced?
In a written quotation, before any payment. The figure it states is the full figure in pounds sterling, taxes inside, and it does not change afterwards. The site publishes no prices because each workflow is scoped on its own.
How long does a project take?
Your quotation answers that with a schedule; it depends on the scope and on when your materials arrive. A single number published here would mislead someone, so there is none.
How do revisions work?
The included rounds are fixed in the quotation. Past them, a change is agreed in writing, priced, and only then worked on.
Who keeps the page up to date afterwards?
Someone on your side, and the handover guidance is written for that person: when to update, what to write, and what to do when a project stalls. Keeping it current is a habit, not a system.
What is not included?
Live dashboards or integrations with your systems; figures or metrics you have not supplied; regulated reporting; legal, financial, medical or cybersecurity services; ongoing support — every build is a single engagement, with no subscription anywhere.
Who owns the result?
Your project’s written quotation says who owns the delivered materials and the licence you use them under. Whatever you supply remains yours, always.
Where do we start?
With a short account of how your clients hear about progress today. The Contact page says what a useful one covers.
A narrower question? The outline is the place for it.
Set up your reporting